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Agenda Day 1: Private Auto & Fleet Telematics

 DAY 1: EXPANDING THE EUROPEAN MARKET FOR TELEMATICS INSURANCE, EVALUATING BUSINESS IMPLEMENTATION, PROGRESSIVE PRICING AND CUSTOMER ADOPTION AND RETENTION

Day One Will Deliver A Step-By-Step Guide On Incentivising Consumer Adoption By Determining The Exact Value Proposition Of Telematics Products For Expanding Telematics Beyond The 17-25 Segment Of The Population And Ultimately Driving Telematics Market Penetration Across Europe

8:40 Chair's Opening Remarks

Chaired by : Alexis Roberts, Partner, Pinsent Masons

DRIVING MARKET PENETRATION

8:50 Identifying Factors For A Successful Market Penetration Of Telematics Insurance Products To Expand Market Share From Niche To Mainstream

  • Comparing the utilisation of telematics insurance products across the European Union to identify cultural, social and income factors that affect utilisation rates and responsiveness of market
  • Contrasting market analysis case studies for the United States, United Kingdom and Europe to draw best practices for driving market penetration
  • Examining methods of incentivising consumers to adopt telematics products to maximise uptake and reach
  • Understanding the telematics value proposition to better engage consumers across the European region
  • Developing a marketing strategy targeted at overcoming the 'Big Brother Stigma' to maximize market penetration
  • Developing a long-term strategy to grow market share and identifying potential avenues to expand into new territories

Kenny Leitch, Global Telematics Director, RSA Group

9:20 Question & Answer Session

TELEMATICS 2.0

9:30 Evaluating The Development Of Telematics Use From Aftermarket To Embedded Solutions To Determine The Direction The Telematics Insurance European Market Is Headed

  • Identifying what are the current barriers for massive adoption of telematics to determine strategies for achieving market growth
  • Evaluating the potential of aftermarket solutions for telematics insurance products to maximise returns on telematics insurance products
  • Can embedded solutions break the glass ceiling? Identifying potential for broader adoption of embedded solutions

Sergio Gómez, Deputy Director Corporate Innovation, MAPFRE

10:00 Question & Answer Session

10:20 Morning Refreshments In The Exhibition Showcase Area

BUSINESS CASE FOR IMPLEMENTATION: PANEL

10:50 Determining Business Case For Implementation And Integration Of Telematics To Quantify ROI

  • Identifying critical implementation criteria to ensure telematics technology is successfully utilized allowing insurance companies to increase market share
  • Developing criteria for measuring the performance of telematics business models to ensure both telematics services and ROI are optimized at every stage
  • Quantifying the exact value of adopting telematics to determine if implantation will deliver a competitive advantage to insurance companies
  • Determining if the technology allows insurance providers to improve the pricing of plans
  • Contrasting telematics insurance products vs. traditional models of insurance to ascertain which is more effective at enticing consumers

Chaired by : Thomas Hallauer, Research & Marketing Director, PTOLEMUS Consulting Group

Panelist: Ed Rochfort, Product Director, Carrot Insurance

Panelist: Emmanuel Pierron, Global CDO - French Chief Technical & Claims Officer, AXA Global Direct France

11:20 Question & Answer Session

PROGRESSIVE PRICING

11:30 Implementing The Use Of Telematics To Achieve Progressive Pricing Of Insurance Products

  • Improving price plan accuracy and mitigating risk by developing a real-time and dynamic pricing system which reflects individual driving behaviour
  • Maximising driving score accuracy to adjust pricing plans quarterly
  • Measuring how progressive pricing reduces variation in pricing between premiums to improve consumer uptake

Emmanuel Pierron, Global CDO - French Chief Technical & Claims Officer, AXA Global Direct France

12:00 Question & Answer Session

PRE-LUNCH TECHNOLOGY BRIEFING

12:10 How the Internet Of Things Will 'DIS' The Insurance Industry 

  • Technology Vs The Insurance Industry
  • Telematics Vs The Internet Of Things
  • What Next

Andrew Yeoman, CEO, Concirrus  

12:30 Question & Answer Session

12:35 Lunch In The Exhibition Showcase Area

EXPANDING BEYOND THE 17-25 AGE BRACKET

1:35 Determining Strategies To Penetrate The +25 Year-Old Driver Space To Broaden Appeal Across The Markets

  • Understanding how consumer attitudes to privacy act as a barrier of adoption to mitigate negative perceptions of telematics
  • Examining strategies that will enable insurance companies to transcend beyond the current aggregated, high premium, UK young drivers market in the most economical and effective manner
  • Simplifying and enhancing the telematics proposition to ensure the +25 year-old segment of the driving population with standard premiums buy in to the added value of telematics
  • Collating research on +25 year-old market to determine what is missing from telematics proposition
  • Considering how you can mitigate risk of exposure to claims and risky drivers across broader spectrum of consumers
  • Understanding how telematics products should be presented to consumers against standard insurance products to identify the market differentiation of the telematics proposition
  • Identifying variables and factors, such as regulations and customer attitudes to overcome negative impact on telematics uptake

Paul Middle, Head of Telematics Partnering, RSA Group

2:05 Question & Answer Session

SMARTPHONE APPLICATIONS

2:15 Examining Case Studies On The Latest Advances In Leveraging The Proliferation Of Smartphone Apps To Enhance Consumer Engagement Whilst Minimising Data Gathering Costs

  • Hearing best practices on how smartphone applications can be used to help enhance consumer engagement whilst minimising cost of data gathering
  • Correlating app adoption with the internationalisation of telematics to determine viability in maximising reach
  • Contrasting success of smart phone apps vs. traditional black box in maximising telematics uptake and expanding to international markets
  • Identifying which carriers and transmission methods companies are using to integrate telematics with smartphones

Reena Gandesha, Sr. Pricing Analyst, AXA Commercial Lines & PLI

2:45 Question & Answer Session

PRE-REFRESHMENTS TECHNOLOGY BRIEFING

2.55 Telematics And UBI: A Major Opportunity For Insurers And Service Providers To Benefit From The Mutation Of The Automotive Industry - Maximising ROI For Insurers

  • A quick overview of existing challenges which have evolved recently

             - Total cost of ownership
             - Technical and sales complexity
             - Security threats (hackers)  

  • How the TCO can significantly be reduced, together with increasing the ROI
  • How subsidization costs can be reduced through a smart sharing approach
  • Presenting Success Stories From OEMs, Insurers And Dealerships

Led by: Aaron Solomon, CEO, Mobile Devices

3:15 Question & Answer Session

3:20 Afternoon refreshments In The Exhibition Showcase Area

CONSUMER ENGAGEMENT: SMARTPHONE APPS

3:50 Analysing How Smartphone Apps Are Improving Consumer Engagement At Lower Costs

  • Hearing best practices on how smartphone applications can be used to help enhance consumer engagement whilst minimising cost of data gathering
  • Correlating app adoption with the internationalisation of telematics to determine viability in maximising reach
  • Contrasting success of smart phone apps vs. traditional black box in maximising telematics uptake and expanding to international markets
  • Identifying which carriers and transmission methods companies are using to integrate telematics with smartphones

Ed Rochfort, Product Director, Carrot Insurance

4:20 Question & Answer Session

4:30 Road safety - current challenges and telematics

David Davies, Executive Director, Pacts

A GLIMPSE INTO THE FUTURE: DRIVERLESS CARS

4:35 Examining Autonomous Vehicles In The Foreseeing Future Market To Gain Better Understanding Of Its Impact Towards The Telematics Insurance Industry

  • Looking at the future of insurance with driverless cars to understand its implications on the telematics insurance proposition
  • Measuring the advantages and disadvantages of autonomous vehicles on minimising losses on the road and results in saving lives
  • Determining how to tackle liability issues that may arise from driverless cars to forecast potential risks

Tim Marlow, Programme Director, Ageas

5:05 Question & Answer Session

5:15 - 6:15  Networking Drinks In The Exhibition Area

http://www.auto-telematics-insurance-europe.com/program/

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